And then tears began to fall down her cheeks.
She hugged me and said, "You have no idea how much I needed to hear that today. My husband left me, I have no cable or electricity, and I feel like I'm at my wit's end." My entire stay was filled with the most amazing bedside manners I have ever witnessed before in my life. When I left, she gave me a huge bear hug and again, said thank you to me.
"I wasn't even near you!" she said, backing away slowly.
I placed dinner on the table and left with my glass of wine to retire into the bedroom like a big crybaby. I seriously had no idea what just happened. I was angry. I was sad. I was all over the place with my emotions. I didn't want to admit that I was having a bad day. I just wanted to stew in my own misery making her think that it was her fault. But it wasn't...
"I WANT TO SPEAK TO A MANAGER RIGHT NOW!!!"
This rep was so incredibly professional and patient with me that she got everything and beyond scheduled out for me, including a free service that they offered. I apologized to her for my outburst and told her, "It's nice to get a representative who actually loves her job, so thank you." She laughed and said she understood and continued to process my order. She totally knew why I was upset beyond other things that were lurking in my lil' noggin.
But my point of this is -- you never know what someone else may be going through. That rude waitress may have just signed divorce papers from the love of her life. The bank teller that was short with you may have found out she was being laid off that afternoon. The barista at Starbucks who made you the worst latte in the world may have just recently lost a parent. You never know. I'm not saying to be a walking mat or to excuse extremely bad behavior, but sometimes we need to just realize what it is and just give more love to whoever needs it. And while it doesn't seem fair to be nice to someone who isn't being so nice to you, it'll not only feel better to rise above the chaotic emotional outbursts, but God will see what you did as well.
Thing is, we all have bad days. Especially when we don't want to talk about something that's bothering us, it may come out a different way, most likely offensively. So next time someone is incredibly rude to you without a reason, just try being extra nice to them...or you could just run for your life.
Don't take anything personally.
For more of Deb's articles, please visit: www.debrapasquella.com or join her on Facebook and Twitter. Check out her cooking blog for some of her famous recipes!