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Showing posts with the label phone companies

Shady Customer Service

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Rant 1 : You'll have to excuse me for I'm PMSing a bit edgy today. I have had it up to my nostrils with customer service these days. And granted, I was a customer service rep for quite a few years -- I just don't know how people do business anymore. I also blame companies for hiring these ghetto monkeys people who deliver or come over to repair anything in your home. It's disturbing. There's a few groups of people I am referring to, so I'm not racist, I just hate everyone right now. The first group of men (because there wasn't a single woman on the job sadly), came over to put in my internet, phone and cable service. They denied me service because the pole behind my house was behind bushes. They guy said, "Oh shieeet, we ain't climbing dat!" I reminded them that they were phone technicians. This is the job they signed up for. "But there can be snakes in those bushes." They left. I called Optimum Online / Cablevision to let them kn...