Living Proof

This morning I woke up to an alert for my iPhone to be upgraded to the "newer version". I spent some time last evening trying to upgrade my browser on my Mac, to which is tells me, "You need to upgrade your OS X." I tried utilizing Chrome for the longest time and now it will no longer run plugins and play videos - which is a major thing in the line of work I'm in because I have to upload videos that I edit for clients onto another server, so it should at least function somewhat. I went to Safari to only have it freeze up and quit on me, all. the. time. Every single thing in my life needs to be upgraded - and it's demanding the change or else nothing will work. Nothing. Upgrades such as the rotary to the touchtone was fun. Cord telephones to cordless was fun. Landline telephones to cellular was fun. Landline telephone, cable TV and internet are now all "online". ...Not fun. Why? Because if your power goes out, so does your landline telephone - gra...

Let me go on a rant about something please... I’d like to think that I’m a very patient person when it comes to customer service representatives, tech support people and other folks who help us out with products or services, however, I have been on the phone now for 2 hours with the same rep trying to understand his thick Indian accent. This is the 4th rep I have been on the line with. Remember when my computer blew out? My Sony Vaio crapped out on me and I sent it off to get it repaired. The phone call for that order was 2 hours long as well. Anyway, right now I am on the phone, listening to this guy process my order- which is taking him even longer than expected. I have never been so frustrated before in my life with customer service. I kindly asked him where I was calling. He said the call center was located in India. I don’t have anything against people from this area, however, for Sony to send us all the way to the Middle East that rubs me the wrong way. Why can’t we get our own ...