Tech Support For Sony
Let me go on a rant about something please... I’d like to think that I’m a very patient person when it comes to customer service representatives, tech support people and other folks who help us out with products or services, however, I have been on the phone now for 2 hours with the same rep trying to understand his thick Indian accent. This is the 4th rep I have been on the line with. Remember when my computer blew out? My Sony Vaio crapped out on me and I sent it off to get it repaired. The phone call for that order was 2 hours long as well. Anyway, right now I am on the phone, listening to this guy process my order- which is taking him even longer than expected. I have never been so frustrated before in my life with customer service. I kindly asked him where I was calling. He said the call center was located in India. I don’t have anything against people from this area, however, for Sony to send us all the way to the Middle East that rubs me the wrong way. Why can’t we get our own ...